Creator Terms of Use

Effective Date: August 29, 2026 · Last Updated: August 29, 2026

These Creator Terms of Use set out the rules for using the Cognik platform as a Creator. They are between you and Unwrapped Solutions Inc., a British Columbia corporation and operator of the Cognik platform ("Cognik," "we," "us," or "our"). By creating a Creator account or using our Services in any way, you agree to these terms. If you do not agree, please do not use the platform.

If you are agreeing on behalf of a company, brand, or other entity, you confirm you have authority to bind that entity, and "you" refers to that entity.

1. How These Documents Fit Together

Your relationship with Cognik is governed by several documents. Where they conflict, they apply in this order:

1. Your signed Creator Partnership Agreement, including any order form or written amendment
2. Any Data Processing Agreement you have signed with us
3. These Creator Terms of Use
4. The general Terms of Service and Privacy Policy at cognik.ai

Capitalized terms not defined here carry the meanings given in your Creator Partnership Agreement or in our Terms of Service.

We may update these terms from time to time. When we do, we will post the updated version and notify you by email if the changes are significant. Where a change materially reduces your rights, we will give you at least thirty (30) days' notice before it takes effect. Continuing to use the Services after an update means you accept the new terms.

2. A Few Definitions

"Creator Content" means the videos, audio recordings, transcripts, images, written materials, frameworks, and other content you provide so we can build and operate your Digital Mind.

"Digital Mind" means the AI-powered knowledge and voice experience we build for you, configured using your authorized Creator Content.

"Digital Mind Output" means the responses, audio, and other material your Digital Mind generates.

"Subscriber" means a person who accesses or interacts with your Digital Mind.

"Subscriber Data" means information about your Subscribers and their interactions with your Digital Mind, including questions, conversation content, engagement metrics, and feedback.

3. What We Provide

We give you access to our platform over the internet so you can create, configure, and manage your Digital Mind, and so you can see how it is performing.

We will make reasonable efforts to keep the platform running reliably, and we provide support Monday through Friday during normal Pacific Time business hours.

We may update, improve, modify, or change the Services over time, and will give you reasonable notice before any significant change where practical. We may temporarily suspend, restrict, or modify access for maintenance, security, legal compliance, operational reasons, protection of users, or if you violate these terms.

Some features may be experimental, in beta, or under active development, and may change, malfunction, produce unexpected results, or be discontinued without notice. We will tell you when a feature is in beta.

4. What We Commit To You

Your Creator Content remains yours. Building or operating a Digital Mind does not transfer ownership to Cognik.

We will not use your Creator Content to operate another Creator's Digital Mind or sell it as a content library.

We use service providers only as reasonably needed to deliver, secure, support, and maintain the Services, subject to the provider arrangements applicable to Cognik.

You may request a commercially reasonable export of Creator Content and available Creator account data.

We will notify you of a confirmed security incident affecting your information where required by law or agreement.

You may define reasonable restricted topics and report material errors for review. AI outputs may still be inaccurate, incomplete, or unexpected.

5. Your Content and the Rights You Give Us

You keep full ownership of your Creator Content. Nothing here changes that.

License to operate your Digital Mind. You grant Cognik a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transcribe, index, embed, retrieve from, transmit, and otherwise use your Creator Content solely to build, operate, maintain, secure, support, and improve your Digital Mind and provide the Services. This license lasts as long as we are operating your Digital Mind, and ends when your content is deleted under Section 20.

Your representations. You confirm that you own or have the legal right to use and provide all Creator Content, that it does not infringe anyone else's rights, and that providing it to us does not breach any agreement you have with anyone else, including a publisher, network, employer, licensor, or platform.

Promotional use. You grant Cognik a limited, revocable, non-exclusive right to use your name, likeness, publicly available Creator Content, and brand assets solely to identify you as a customer and promote the Services. If you revoke this in writing, we will remove or discontinue active promotional use within thirty (30) days. Materials already printed or distributed before revocation may take longer to withdraw.

Feedback. If you give us feedback, ideas, or suggestions about the platform, we may use them to improve it without restriction or compensation. This does not give us any rights in your Creator Content.

6. Consent, Likeness, and Voice

A persistent voice model will not be created or activated until the person whose voice will be modeled signs Cognik's separate Creator Voice and Likeness Authorization. That authorization governs voice samples, the voice model, consent withdrawal, and deletion requests.

Withdrawal may require disabling the voice feature. Cognik will use the technical deletion controls available from its voice provider, but provider histories, restricted records, or backups may not disappear immediately. Cognik does not promise a fixed provider-wide deletion period unless stated in a signed agreement.

7. Other People in Your Content

This one matters, and it is easy to overlook.

Coaching calls, webinars, podcasts, interviews, and course recordings often contain other people's voices, names, and personal information. Clients, guests, students, and team members may all appear in the material you send us. When you provide that content, you are providing their personal information too.

What we need from you. You confirm that, for any identifiable third party appearing in your Creator Content, you have obtained the consents, releases, or permissions required by law and by any agreement you have with them, including any consent required for voice or biometric processing. If you do not have those permissions, please remove, redact, or anonymize the material before you send it to us, and we are glad to help you work out what needs to come out.

Sensitive material. Please do not send us content containing health information, financial account details, government identifiers, information about children, or other sensitive categories of personal data, unless you have told us in advance and we have agreed in writing on how to handle it.

If someone objects. If a person appearing in your Creator Content contacts us to object or asks us to delete their information, we will tell you and work with you to resolve it. We may remove or restrict the affected material while we do. We are not obligated to keep operating any part of a Digital Mind where a required consent is missing, withdrawn, or disputed.

8. Your Digital Mind's Behavior and Output

Your Digital Mind generates responses based on your content. Because it is AI, its output may contain inaccuracies, incomplete information, or responses that do not reflect your views.

We do not verify, endorse, monitor, or guarantee the accuracy, legality, reliability, or appropriateness of any Digital Mind Output. You are responsible for reviewing your Digital Mind's behavior, settings, and output, and for deciding whether it is appropriate for your audience.

You have the right to review your Digital Mind's responses at any time and request changes, and you can define restricted topics. We will work with you to correct issues you raise.

AI disclosure. Your Digital Mind must not be presented to Subscribers as a live human being. How the AI nature of the experience is communicated is agreed between us before launch, and you agree not to remove, obscure, or contradict that disclosure.

9. Subscriber Data and Privacy

Unwrapped Solutions Inc. controls Cognik account information, Subscriber conversations, billing-adjacent information, platform analytics, and security information. Creators do not control Cognik Subscriber records and receive no Subscriber list unless separately agreed in writing with appropriate notice or consent.

Creator Studio may show de-identified questions, conversation excerpts without direct account identifiers, aggregate engagement information, and earnings data. Cognik does not show a Subscriber's name, email address, payment information, or account identity with those conversations. Because a Subscriber may identify themselves within message text, treat all Studio information as confidential and do not attempt re-identification.

Use Studio information only to evaluate or improve your Digital Mind. Promptly forward privacy requests to support@cognik.ai and do not independently sell, rent, export, or use Studio information for unrelated marketing.

10. Your Responsibilities

You are responsible for the Creator Content you provide, the instructions and settings you configure, and your use of the Services. Cognik is not responsible for reviewing, moderating, or verifying Digital Mind Output or Subscriber interactions.

You are responsible for keeping your account credentials secure, and all activity under your account is your responsibility. Please tell us immediately at support@cognik.ai if you think your account has been compromised.

You agree to cooperate with us reasonably, including providing information and taking actions necessary for us to deliver the Services, and to tell us promptly when you release new content so we can keep your Digital Mind current.

11. Acceptable Use

You agree not to use our platform to:

• attempt to reverse engineer, decompile, or access our underlying code, prompts, models, or systems;
• copy, modify, or build competing products based on our technology without written permission;
• use your Digital Mind or its output to train another AI model or a competing product, or permit anyone else to do so;
• extract, scrape, or systematically export the platform's underlying architecture, configuration, or another Creator's content;
• generate content that is illegal, defamatory, fraudulent, abusive, harassing, or harmful, or that infringes anyone's rights;
• generate or distribute material that sexualizes or exploits minors, or non-consensual intimate or identity-based content;
• impersonate another person or misrepresent affiliation with any individual or organization;
• misrepresent your Digital Mind as a live human where disclosure is required;
• violate any applicable law, including privacy, biometric, intellectual property, consumer protection, advertising, telemarketing, or child protection laws;
• use the platform for anything other than its intended purpose; or
• use the Services in a way that creates legal, privacy, security, safety, or reputational risk for Cognik, your Subscribers, or third parties.

While we do not monitor your content as a general practice, we reserve the right to suspend, restrict, filter, remove, or disable access to any content, Digital Mind, Subscriber interaction, or account where reasonably necessary to protect users, comply with law, enforce these terms, or protect the integrity and security of the Services. Where practical, we will tell you first and give you a chance to fix the issue.

12. Professional and Regulated Advice

Many of our Creators work in areas that are regulated, including health and wellness, mental health, finance, investing, law, tax, real estate, and career and employment coaching.

You are responsible for ensuring that your Creator Content and your Digital Mind comply with the laws, licensing requirements, and professional rules that apply to your field, and for including any disclaimers your industry requires. We will work with you on how disclaimers appear in the Subscriber experience, and we include a general AI and no-professional-advice disclaimer in our Terms of Service.

You confirm that you hold any licenses, registrations, or certifications you claim or imply, and that operating your Digital Mind does not breach any professional or regulatory obligation you are subject to.

Cognik does not provide legal, medical, financial, or other professional advice, and does not review your content for regulatory compliance.

13. How You Market Your Digital Mind

How you promote your Digital Mind to your audience is up to you, and any claims you make are your own.

You agree that your marketing will be truthful and not misleading, will comply with the FTC Act and the FTC's Endorsement Guides and any comparable rules where you operate, and will include the disclosures those rules require. If you make earnings, income, results, or health claims, you are responsible for having adequate substantiation and for providing any disclaimers required.

Please do not describe your Digital Mind in a way that suggests it is a licensed professional, a live human, or a substitute for professional care.

14. Payments, Revenue Share, and Refunds

Revenue share. If your Digital Mind generates Subscriber revenue, we will pay your share as described in your Creator Partnership Agreement, once you have provided the payment information we need.

Payment processing. Payments and payouts are processed through Whop Payment Processing, Inc. or another payment provider we designate. By using the platform, you authorize us and our payment provider to process transactions and payouts using the details you provide, and you agree to the provider's own terms.

Refunds, chargebacks, and fraud. Where a Subscriber receives a refund, initiates a chargeback, or a transaction is reversed as fraudulent, the associated revenue is netted against your revenue share for the relevant period, or against future periods where the amount has already been paid out. We apply our refund policy, published in our Terms of Service, consistently across the platform.

Fees you owe us. Where you owe us fees, you authorize us to charge your linked payment method. Late amounts may incur interest at one percent (1%) per month, or the maximum rate permitted by law, whichever is lower. We may suspend access if payment is more than ten (10) days overdue, after giving you notice.

Taxes. You are responsible for any taxes related to your earnings, subscriptions, or use of the Services, and for providing the tax documentation we need to pay you.

Disputes about payouts. If you believe a payout is wrong, tell us within ninety (90) days of the relevant monthly report and we will investigate and correct any error promptly.

15. Confidentiality

Both of us may share confidential business information with each other. Both parties agree to keep that information private by not sharing it with third parties, limiting access to those who need it, and protecting it with reasonable care.

These obligations do not apply to information that was already public, was already known to the receiving party, was independently developed, or is required to be disclosed by law. Where disclosure is legally required, the disclosing party will give the other reasonable notice where it is lawful to do so.

Your Creator Content is your confidential information. We do not want or require any private or sensitive information beyond what is reasonably necessary to provide the Services.

Both parties may publicly disclose that a business relationship exists, but not the specific commercial terms unless required by law or agreed in writing.

These obligations continue for three (3) years after our relationship ends, and indefinitely for trade secrets.

16. Intellectual Property and Ownership

What we own. Cognik owns its platform, infrastructure, software, systems, models, prompts, workflows, interfaces, documentation, and technology, together with any improvements to them. Your Creator Content is not part of that and remains yours.

Your license to use the platform. We grant you a non-transferable, non-sublicensable, limited license to use the platform while these terms are in effect.

Digital Mind Output. As between you and Cognik, Digital Mind Output generated from your Creator Content is treated as yours, subject to the rights of any third-party model provider and to the fact that AI output cannot be guaranteed to be unique or non-infringing. We do not claim ownership of it.

Infringement claims. If we receive a claim that your content infringes someone else's rights, we may suspend or remove the affected content or Digital Mind while the issue is investigated, and you agree to cooperate in resolving it. We will tell you what we have received and give you the opportunity to respond. We reserve the right to remove repeat infringers or content we reasonably believe violates intellectual property laws or these terms. Our full DMCA process is set out in our Terms of Service.

17. Third-Party Services

Our platform relies on third-party services, APIs, hosting providers, payment processors, and AI systems, which are listed in our Privacy Policy. We are not responsible for interruptions, outages, inaccuracies, delays, or failures caused by those providers, or for changes they make to their own terms, pricing, or availability. Where a provider change materially affects your Digital Mind, we will tell you and work with you on alternatives.

18. Security

Cognik maintains safeguards appropriate to the nature and sensitivity of the information it processes. No service is completely secure. Creator must secure credentials, restrict Studio access to authorized personnel, and promptly report suspected compromise.

Cognik will provide notice of a confirmed security incident where required by applicable law or agreement. No statement in these Terms promises a particular certification, audit log, administrative-control feature, or provider configuration unless confirmed in writing.

19. Changes to These Terms and the Services

We may suspend, discontinue, modify, or remove features, tools, beta functionality, or portions of the Services where reasonably necessary for operational, legal, security, or business reasons. Where a change materially reduces the functionality you rely on, we will give you reasonable advance notice.

If we make a change to these terms that materially reduces your rights and you do not accept it, you may terminate without penalty by writing to us before the change takes effect.

20. Term, Termination, and What Happens to Your Content

Term and termination are governed first by the Creator Partnership Agreement. Cognik may suspend affected access where reasonably necessary for legal compliance, safety, security, non-payment, provider requirements, or missing, disputed, or withdrawn authorization.

On termination, Cognik will make a commercially reasonable export available as described in the Partnership Agreement and then initiate deletion or de-identification from active systems. Legal and financial records, security and retrieval logs, backups, technical dependencies, and provider copies may remain. Removed sources, chunks, transcripts, embeddings, or provider copies may require additional cleanup and are not guaranteed to disappear simultaneously.

21. What We Do Not Guarantee

Our platform and Services are provided "as is" and "as available." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, RELIABILITY, AND PERFORMANCE.

We do not guarantee that the Services, Digital Minds, or Digital Mind Output will be uninterrupted, error-free, secure, accurate, or free from harmful content. AI-generated responses may be inaccurate, offensive, incomplete, misleading, or unexpected.

We also make no promise about any particular level of Subscriber growth, engagement, retention, or revenue. Those outcomes depend on factors outside our control, including your audience and your marketing.

22. Our Liability to You

Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost business, loss of goodwill, loss of data, or business interruption, even if advised that such damages were possible.

Our total liability to you arising out of or related to these terms or the Services will not exceed the greater of (a) the total revenue share Cognik received in connection with your Digital Mind in the three (3) months before the event giving rise to the claim, plus any fees you paid us in that period, or (b) one thousand US dollars ($1,000), regardless of the legal theory involved.

These limits do not apply to either party's liability for fraud, willful misconduct, or any liability that cannot be limited by law.

23. Your Indemnity to Us

You agree to defend, indemnify, and hold harmless Cognik, its affiliates, officers, employees, contractors, and partners from any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your Creator Content, Digital Mind Output, use of the Services, Subscriber interactions, marketing claims, failure to obtain a required consent or release, or violation of these terms.

Your obligations under this section are limited to direct, proven losses and reasonable legal costs actually incurred, and do not extend to speculative, indirect, or consequential damages. They do not apply to the extent a claim arises from Cognik's own gross negligence or willful misconduct.

We will tell you promptly about any claim covered by this section, let you control the defense of it with counsel of your choosing, and cooperate reasonably at your expense. You may not settle a claim in a way that imposes an obligation or admission on us without our written consent.

24. Force Majeure

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, utility or network failures, and outages at hosting, model, or payment providers.

25. Dispute Resolution and Governing Law

The parties will give written notice and attempt in good faith to resolve a dispute for 30 days. These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there. Subject to non-waivable rights, proceedings may be brought in the courts of British Columbia. The parties may mutually agree to mediation or arbitration after a dispute arises, and either party may seek urgent relief to protect intellectual property, confidential information, consent rights, or platform security.

26. General

Relationship. We are independent parties. Nothing here creates a partnership, joint venture, employment, or agency relationship, and neither party may bind the other.

Assignment. You may not assign these terms without our written consent, which we will not unreasonably withhold. We may assign in connection with a merger, acquisition, reorganization, or sale of assets.

Notices. We may give you notice by email, through the platform, or by posting on our website. You may give us notice at support@cognik.ai.

Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the rest will remain in full effect.

No waiver. If either party does not enforce a provision on one occasion, that does not waive the right to enforce it later.

Entire agreement. These terms, together with the documents listed in Section 1, are the complete agreement between us regarding your use of the platform as a Creator, and supersede prior conversations, emails, and promises.

27. Contact

Legal entity: Unwrapped Solutions Inc., a British Columbia corporation and operator of Cognik.

Mailing address: 4873 Delta St, Delta, BC V4K 2T9, Canada

Contact: support@cognik.ai

Website: www.cognik.ai

Questions? support@cognik.ai